Scam Disputes

From investment scams to remote access scams, romance scams to invoice scams, we're here to ensure all parties involved are held accountable.

Scam Disputes

If you are the victim of an investment or online scam, you might have a complaint to pursue against your bank. Typically, the relationship between a bank and a customer is an ordinary commercial one based on a contract. However, when providing its services, a bank must adhere to the standards of a diligent and prudent banker and uphold accepted industry practices. This means a bank shouldn't ignore clear signs suggesting a real possibility that their customer is being defrauded. Put simply, the bank should either possess specific knowledge of the fraud or have been alerted to a strong likelihood of it occurring.

The bank must either have known or should reasonably have inferred that the complainant was interacting with scammers. If a financial firm has concerns or reasonably should have concerns about a transaction, proper industry practice mandates further inquiries to safeguard its customer's interests. If any "red flags" arise that would make a cautious banker suspect a genuine risk that its customer might be the target or victim of a scam, the financial firm should act to minimise the potential loss to the customer. Except in these specific scenarios, a bank's primary duty is to follow the customer's directives.

Financial Dispute Legal has significant experience in assisting clients in recovering funds from online scams from banks.

Types of disputes

Invoice Scams

Invoice fraud involves issuing deceptive invoices, causing companies to overpay or pay for non-existent services. At Financial Dispute Legal, we provide expert consultations to address and resolve such fraudulent activities.

Romance Scams

Romance scams often evolve from deep emotional connections on social media to deceptive financial schemes, including false cryptocurrency investments. Financial Dispute Legal provides legal strategies for scam victims, ensuring effective and fast legal remedies to recover stolen assets to ensure justice.

Remote Access Scams
Investment Scams

A remote access scam tricks individuals into allowing unauthorised access to their computers, often under the pretence of fixing a fictitious issue. Older Australians are especially vulnerable, with scammers commonly posing as trusted company representatives over the phone. If scammers have ripped you off, get in touch, and our team will work to get your money back.

Frequently Asked Questions

Why should I choose Financial Dispute Legal to represent me?

At Financial Dispute Legal, our team of experts are specialists in the field of compensation claims against financial advisors. We aim to help you understand your legal rights and options in recovering your losses. Our passion at Financial Dispute Legal is utilising our expert knowledge and experience to develop a case that best supports the client’s claim.

Is there a time limit for making a claim?

Generally, a claim must be made within 6 years of when the financial loss occurred. Extensions can be granted by the courts, however, this is solely at the court’s discretion. We recommend contacting the team at Financial Dispute Legal as soon as possible to discuss your legal options and time limits.

Not sure if you have a claim?

Recent Cases

Recovered compensation against client's financial advisor who inappropriately recommended that they set up a Self Managed Superannuation Fund and invest into property.
Acted on behalf of an elderly client who had been the victim of a scam.
Recovered a client’s TPD payment from their former financial advisor who allowed the client’s TPD insurance policy to lapse and failed to reinstate before the client had a TPD event.
Assisted a client to achieve an out of court settlement against a financial advisor who failed to provide advice to a client to take out TPD insurance.
Successful in recovering over $600,000 for a client who had invested in CFD Trading.
Represented multiple clients through a complaint process with a financial firm who complained that their financial advisor misrepresented the risks involved in investing in shares for an overseas company.
Won significant compensation for client who lost money in SMSF due to negligent financial advice.

Fee Structures

Our fee structures have been developed to provide you with accessible legal support and to ensure we can get the best outcome for you.

We understand the importance that transparency plays in trust, so we make sure to discuss fees up-front.

No-Win-No- Fee

For certain Financial Advice Dispute cases we provide no-win-no-fee. You will be advised after your initial consultation and assessment if this applies to you.

Fixed  Fee

Where possible, our team will provide you with a fixed fee amount for each stage of your claim. This fee is billable regardless of the outcome of your case.

Hourly Rate

If your claim requires a hourly fee structure, we will advise you of cost estimations at every step of your claim to ensure you have control over costs at all times.

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Step 1: Contact us for a free consultation

Our lawyers will prompt you to gather all the preliminary information we require in order to advise whether you may have a claim, this can be as quick as a 15 minute call.

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Step 2: Further evaluation & assesment, at no cost

If we identify the opportunity for a claim in our initial call we will then proceed with a comprehensive assessment into your case, including gathering witness statements, identifying and locating key documentary evidence, and consulting with experts.

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Step 3: Free recommendations, next steps & fee advice

Based on our findings we will offer recommendations on the appropriate legal action to pursue your claim, and clearly explain your next steps.

At this point of engaging us, we will advise you on the fee structure involved in your claim so you are aware of costs involved before proceeding.

Contact us

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Level 2, 167 Eagle Street
Brisbane Qld 4000